Introduction

Spam and fraudulent e-mail messages are major issues for computer users and businesses of all sizes. Companies are being forced to commit significant resources to protect their messaging infrastructure and their brand from these abuses, and computer users must work to protect themselves from the influx of deceptive e-mail. Network infrastructure is being taxed. Spam was once just an annoyance, but it has now become the tactic of choice for online deception, fraud, and abuse.
To help detect and prevent this onslaught of abuse and deception, Microsoft has developed a holistic strategy that includes industry collaboration, prescriptive education, and the development of innovative technologies and antispam services. These technologies are found in all Microsoft e-mail clients, servers, and services, including Windows Live Hotmail, Microsoft Office Outlook, Microsoft Exchange Server, and Microsoft Exchange Hosted Filtering.

Microsoft Exchange Hosted Filtering

Microsoft Exchange Hosted Filtering, formally FrontBridge Services, is an e-mail filtering service that stops spam and viruses before they reach the corporate network. A global, load-balanced network of data centers ensures reliable e-mail delivery even during the largest spam and virus attacks. A sophisticated, layered e-mail filtering approach improves employee productivity through high spam-capture rates with almost no false positives. Using a managed service model, Exchange Hosted Filtering reduces complexity in the IT environment, frees IT resources for more strategic corporate initiatives, allows for a predictable service payment regardless of increases in spam and virus activity, and eliminates the costs required to scale to increasingly severe messaging threats. Network performance and filtering accuracy are backed by a comprehensive set of service level agreements (SLAs).

Windows Live Hotmail

To help reduce the negative impact of junk e-mail, Windows Live Hotmail uses SmartScreen technology to provide junk e-mail protection and help identify and separate junk e-mail from legitimate e-mail. The SmartScreen content filter learns from known spam threats and from information provided by Windows Live Hotmail customers who are part of the voluntary Feedback Loop Program (FBL).
When an external user sends an e-mail message to Windows Live Hotmail, SmartScreen evaluates the textual content of the message and assigns a rating based on the probability that the message is junk e-mail. This rating is stored within the message itself as a message property called a spam confidence level (SCL). Anti-phishing protection is also part of the patented technology. SmartScreen analyzes e-mail messages to help detect fraudulent links and spoofed domains. If a phishing indicator is detected, Windows Live Hotmail warns you to help protect you from these types of online threats.
Windows Live Hotmail handles e-mail messages by using rules that are based on a threshold SCL rating. If a message has an SCL rating that is higher than the threshold—that is, the message is believed to be spam—the message is deleted instead of being sent to your junk e-mail folder. If the message has a lower SCL rating, the e-mail is delivered to your junk e-mail folder rather than to your inbox.

Intelligent Message Filter

The Exchange Server Intelligent Message Filter (IMF) is part of a comprehensive effort to enhance e-mail protection, security, hygiene, and productivity. IMF is designed to combat the influx of unsolicited commercial e-mail and to enable users to distinguish between legitimate e-mail messages and unsolicited spam. Based on SmartScreen technology, Exchange Server 2003 IMF provides server-side message filtering, heuristics-based message analysis, and support for per-message spam confidence level (SCL) ratings.
The Exchange Server 2007 implementation of IMF includes anti-phishing capabilities to help detect fraudulent links or spoofed domains and to help protect users from identity theft. Exchange Server 2007 customers are protected from emerging spam and phishing exploits through the automatic filter updates, which are published frequently. In addition to filtering messages by content, IMF consolidates guidance from Connection, Sender/Recipient, Sender Reputation, Sender ID verification, and Outlook E-Mail Postmark validation to apply an SCL rating to a given message. Administrators can use this SCL rating to preconfigure actions to be taken when a message is received, such as delivering the message to the inbox or junk e-mail folder, delivering it to the spam quarantine, or rejecting it.

Microsoft Exchange Server

Exchange Server 2003 and the Intelligent Message Filter reduce the amount of spam by using advanced server-side technology powered by SmartScreen and client-side filtering offered through Outlook to identify both unwanted and legitimate e-mail. The combination of connection-level, protocol-level, and content-level protection provides an end-to-end e-mail hygiene solution that increases user productivity and reduces the network and storage costs associated with junk e-mail messages.
Exchange Server 2007 offers best-of-breed e-mail hygiene protection, with significantly more capabilities than Exchange Server 2003. It delivers integrated antispam technologies, including support for real-time IP block list services, IP reputation services, daily spam and IP reputation definition updates through Microsoft Update, e-mail authentication by using the Sender ID Framework, anti-phishing protection, and optional attachment stripping and .zip file inspection.

Office Outlook 2007 E-Mail Postmark

Outlook E-Mail Postmark is an innovative technology available in Office Outlook 2007. It was created to improve deliverability of legitimate e-mail that would otherwise run the risk of being junked or deleted. This technology analyzes outbound e-mail messages for indications of spam using its content filtering technology and instructs the sender's computer to perform a computation or puzzle. This work is then assigned to a header within the e-mail message as a token of legitimacy (a postmark). While not noticeable to the sender and receiver, the Outlook E-Mail Postmark is designed to make it difficult and time-intensive for spammers to send large numbers of e-mail messages.
When an e-mail message with a postmark is received by an inbound system such as Microsoft Exchange 2007, the system can easily verify the postmark. This improves the spam confidence level (SCL) of the e-mail message and improves the likelihood that the message will be delivered to the recipient's inbox instead of being rejected or delivered to the junk e-mail folder.

Microsoft Office Outlook Junk E-Mail Filter

Microsoft Office Outlook 2007 and Outlook 2003 offer features and functionality designed to help detect and block junk and phishing e-mail messages that businesses and individual computer users receive, while improving the deliverability of e-mail from known and trusted senders.
The Outlook Junk E-Mail Filter is powered by Microsoft SmartScreen technology. First introduced in Outlook 2003, the Junk E-Mail Filter helps prevent spam from cluttering your inbox. Combining the Junk E-Mail Filter with personalized antispam rules such as the Safe Senders, Safe Recipients, and Blocked Senders lists provides enhanced and personalized spam protection while reducing false positives.
The Junk E-Mail Filter is updated regularly to reflect machine-learning technologies and user feedback, continually improving its effectiveness and countering the latest spam tactics. Updates are available from the Office Update and Microsoft Update Web sites and can be downloaded automatically, providing up–to-date protection against spam and phishing.

Microsoft SmartScreen

Microsoft SmartScreen is an intelligent spam-filtering solution based on Microsoft Research's patented machine-learning technology. SmartScreen technology has been integrated across all Microsoft e-mail platforms, including Windows Live Hotmail, Microsoft Exchange Server 2007 and Exchange Server 2003, Microsoft Office Outlook 2007 and Outlook 2003 messaging and collaboration client, and Windows Mail e-mail clients.

SmartScreen technology learns how to distinguish between legitimate e-mail messages and spam; it also detects phishing URLs embedded in e-mail messages. It does this by synthesizing extensive user input from hundreds of thousands of Windows Live Hotmail users who are part of the voluntary Feedback Loop Program (FBL). The result is improved delivery of legitimate e-mail and better identification of spam, with about 95 percent of spam blocked or identified as junk e-mail.

Sender ID Framework

The Sender ID Framework (SIDF) is the leading e-mail authentication protocol. Created by Microsoft, with broad industry support, it helps protect more than 45 percent of all legitimate e-mail sent worldwide. By implementing Sender ID, your organization can realize a competitive advantage for your brand and online marketing initiatives, resulting in improved online trust and confidence.
Approved by the Internet Engineering Task Force (IETF), SIDF addresses spam and phishing exploits by validating a sender's identity. SIDF confirms that each e-mail message originates from the domain from which it claims to have been sent or that it authorized to mail on the domain's behalf. When combined with the sender's e-mail reputation, Sender ID significantly improves deliverability while substantially reducing false positives.
Microsoft has integrated SIDF into Microsoft Exchange Server 2007, Microsoft Exchange Server 2003 SP2, Microsoft Exchange Hosted Filtering, and Windows Live Hotmail Web-based e-mail services. In addition, the majority of industry antispam and messaging hygiene solutions now support SIDF.v

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